Responding to customer needs

Published: 2-Sep-2004


Waters Corporation has responded to customer demand for oil-free vacuum pump systems by offering the BOC Edwards XDS 35I dry pump as an option on its Micromass Technologies Quattro Premier range of mass spectrometers. Micromass's Quattro Premier range is a high performance, bench-top tandem quadruple instrument, featuring Micromass's advanced Travelling Wave technology for improved sensitivity and speed of analysis. The system delivers high performance and low detection limits in a compact, easy-to-use system. There is no risk of contamination, and no need for regular oil changes or disposal, so it also addresses health, safety and environmental issues. Marketing manager Steve Smith explained: "Our customers in the pharmaceutical industry are involved in activities such as bio-analysis and the qualification of drugs for clinical trials and need to operate to high standards of quality and accuracy. By opting for dry vacuum, these customers eliminate any possibility of samples being contaminated by oil in the chamber, and benefit from improved laboratory productivity."

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